I am a hardworking, positive, caring, and sociable person who has almost 7 years of experience in customer service and sales. I pride myself on being the type of person who can robustly deal with difficult situations and challenges. I am also good at winning over dissatisfied customers and always try to upsell within the role to increase business revenue.
I possess all the necessary skills and qualities required, such as being a competent and confident communicator, a good listener, a believer in the company brand, a positive role model when representing the company, flexibility, and previous remote work experience with U.S clients.This experience has equipped me with the necessary skills to perform effectively in a remote position.
Throughout my career, I have gained experience in utilizing software tools such as Slack, Asana, RingCentral, Eyebeam, X-lite, Zoiper, Zoom, Hipchat, Comm100, Zendesk, MS Office, and others.
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